FREQUENTLY ASKED QUESTIONS
FAQ
What do I need to bring to my first swim night?
You will need proof of ordering your swimnights season ticket, entrance ticket for the lido, swimming gear (wetsuit if you don't want to rent one), swimming goggles, parking ticket if required and some cash.
Are there lockers at the lake?
No, there aren't any. You can give us your cell phone, keys, etc. in the valuables bag we give you for safekeeping. We cannot store backpacks and bags due to space constraints.
I forgot my swimnight swimming cap
No problem, we have a replacement cap that we can lend you for a deposit of € 25.
Can I test multiple wetsuit models in one evening?
Unfortunately, this is not possible for organizational reasons
How can I test a wetsuit?
The season pass price includes a one-time free wetsuit rental; additional rentals are available for €10.00. Important: Availability is limited. The earlier you arrive at the lake, the better your chance of renting the right model and size.
Can I buy a wetsuit or other sailfish products on site?
We have a small range of accessories and swim equipment on site. To buy a wetsuit or another product, please contact us using the form below or order your desired product directly from the sailfish homepage.
It looks like a thunderstorm. When and where will I find out if the swim night is actually taking place?
We are subject to the instructions of the Water Rescue Service. Cancellations may occur at very short notice. Our team will be on site at the lake in any case. As soon as it is confirmed that the swim cannot take place as planned, we will inform you accordingly via our channels. Please also sign up for our newsletter to receive reliable, short-notice updates.
Will there be a refund if the swimnight is cancelled due to bad weather?
Unfortunately, we cannot reimburse the costs for parking tickets, beach entrance, season tickets, etc. We ask for your understanding.